Assistant Member Service Director Walnut Creek, CA

Assistant Member Service Director

Full Time • Walnut Creek, CA
Do you love working with people and helping others? We have the perfect career opportunity for you!
American Swim Academy in Walnut Creek, at the Shadelands SportsMall,  is looking for a full-time Assistant Member Service Director who loves to interact with people in person and on the phone in a FUN and fast-paced environment while supporting the Senior Management Team. The schedule is Tuesday - Saturday.

  • The ideal candidate must be friendly, customer service oriented, enthusiastic, and able to multitask
  • Assist Member Service Director with meeting call and revenue goals
  • Motivate Member Service Team
  • Answer phones, make follow-up calls, and enroll swimmers
  • Proficient computer and accurate typing skills necessary to complete member interactions and enrollments 

  • $18.00 - $19.00 per hour
  • We offer a comprehensive health benefits plan for full-time staff
  • We offer a complete paid training program 
  • Fun environment
  • 50% off swim lessons for family members 
  • Staff Referral Bonus Program
  • A uniform shirt is provided

American Swim Academy has been the Bay Area's trusted swim instruction facility for over 45 years. Its mission is to provide high-quality swim instruction with unsurpassed customer service. Join our team. Please respond to this posting with your resume
Compensation: $18.00 - $19.00 per hour

Member schools are independently owned and operated. Your application will go directly to the member school, and all hiring decisions will be made by the management of this school. All inquiries about employment at these schools should be made directly to the school location, and not to US Swim School Association. 

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Perks and Benefits

Paid Training Program
Uniform Provided
Gift card incentives
Fun environment